A security guard observed an elderly couple who had just committed a robbery involving stolen cell phones. The guard intervened, successfully subduing the suspect by taking him to the ground and restraining him until law enforcement arrived. During the process, the security guard effectively de-escalated the situation, calming the suspect while maintaining control.
When officers arrived, one officer hesitated to engage immediately, appearing to delay until putting on gloves. This allowed the suspect to regain his footing and engage in a struggle with the officer before attempting to escape. The security guard intervened again, saving the officers from complete embarrassment.
